Terms & Conditions

Welcome to Wheels for speed. These Terms and Conditions govern your use of our online store and any purchases you make through our store. By accessing or using our store, you agree to be bound by these Terms and Conditions. If you do not agree with these terms, please do not use our store. 1. Acceptance of Terms By placing an order or using any part of Wheels for speed, you confirm that you are at least 18 years of age and agree to comply with these Terms and Conditions. We reserve the right to update or modify these Terms and Conditions at any time. Continued use of the store after changes are posted constitutes acceptance of the revised terms. 2. Account & Customer Information When using Wheels for speed, you agree to: - Provide accurate and complete information when placing an order, including your name, phone number, email address, and delivery address. - Ensure that the information provided is correct and up to date. - Not use the store for any unlawful, fraudulent, or unauthorized purpose. - Not attempt to disrupt, damage, or compromise the security of the store. - Be responsible for activities carried out using your account or contact information. 3. Products & Pricing All product descriptions, images, specifications, colours, and other details are provided as accurately as reasonably possible. However, slight variations may occur due to screen/display settings, lighting, photography, manufacturing processes, or product batches. Prices are displayed in Indian Rupees (INR) and include applicable taxes unless otherwise stated. We reserve the right to change product prices at any time without prior notice. Price changes will not affect orders that have already been confirmed and paid for. Product availability is subject to stock levels. We reserve the right to cancel or limit an order if a product is unavailable, incorrectly priced, or affected by a technical or system error. 4. Orders & Payment Placing an order constitutes an offer to purchase the selected product(s). We reserve the right to accept, decline, or cancel any order at our discretion in circumstances including stock availability, pricing errors, technical issues, suspected fraudulent activity, or other genuine reasons. Payments are processed securely through the payment gateway available on the store, including Razorpay, where applicable. We do not directly store your credit/debit card, UPI, or banking credentials. Available payment methods may include UPI, credit/debit cards, net banking, wallets, and other payment methods supported by the payment gateway. Once payment has been successfully confirmed, an order confirmation will be provided. If a payment fails or is not successfully confirmed, the order will not be considered successfully placed. In the event of a pricing or technical error, we reserve the right to cancel the affected order and issue a full refund of the amount paid. 5. Order Processing & Dispatch In-Stock Products Orders containing in-stock products are generally processed and dispatched within 3 business days after successful payment confirmation. The above timeline refers to dispatch from our end and does not represent the delivery time. Pre-Order Products Pre-order products are not immediately available for dispatch. Such products may require additional time for sourcing, manufacturing, or procurement. The estimated dispatch timeline for pre-order products will be mentioned on the relevant product page or communicated to the customer where applicable. Pre-order timelines are estimates and may change due to circumstances related to production, sourcing, transportation, customs, or supplier delays. If an order contains both in-stock and pre-order products, the order may be dispatched together once the pre-order item becomes available unless otherwise communicated. 6. Shipping & Delivery We aim to dispatch orders promptly after order confirmation. Estimated delivery timelines are provided based on the destination, courier service, and other logistical factors. Delivery timelines are estimates and are not guaranteed. Delivery may be delayed due to circumstances beyond our reasonable control, including: - Courier delays - Weather conditions - Public holidays - Transportation disruptions - Natural events - Operational or logistical issues - Remote-location delivery restrictions - Other circumstances beyond our control Once an order has been handed over to the courier, delivery is handled by the respective courier partner. Tracking information will be shared with the customer once the shipment has been dispatched, where tracking is available. We are not responsible for delays caused by courier partners after the order has been dispatched, although we will make reasonable efforts to assist the customer in resolving delivery-related issues. 7. Delivery Address & Failed Deliveries Customers are responsible for providing a complete and accurate delivery address, phone number, and other required information at the time of placing an order. Wheels for speed will not be responsible for delivery failures or delays caused by: - Incorrect or incomplete address information - Incorrect phone number - Customer unavailability - Refusal to accept the shipment - Failure to respond to courier calls - Multiple unsuccessful delivery attempts Any additional shipping charges arising from incorrect address information, re-shipping, or similar circumstances may be borne by the customer. 8. Damage, Defective or Incorrect Products If you receive a product that is damaged, defective, incomplete, or different from what you ordered, you must contact us within 24 hours of delivery. Mandatory Unboxing Video For any claim relating to damage, missing items, defective products, incorrect products, or packaging issues, a complete and continuous unboxing video is mandatory. The video should: - Begin before opening the package. - Clearly show the shipping label and outer packaging. - Show the package being opened for the first time. - Clearly show the product and its condition after opening. - Be continuous and unedited. The unboxing video may be required as evidence when raising a claim with the courier or investigating the issue. Claims submitted without a proper unboxing video may not be entertained or accepted. Customers are advised to retain the original packaging, shipping label, and all packaging materials until the issue has been resolved. 9. Returns & Refunds Return and refund eligibility depends on the nature of the product and the circumstances of the request. If a return is approved, the product must generally be returned in its original condition, along with its original packaging, accessories, tags, and other included items. Products that have been used, damaged after delivery, altered, or returned without the required packaging may not be eligible for a refund. Certain products, including specific pre-order, customised, limited-edition, or specially sourced products, may not be eligible for cancellation or return unless the product is defective, damaged, or incorrectly supplied. Approved refunds will generally be processed to the original payment method used for the purchase. Refund processing times depend on the payment gateway and the customer's bank or payment provider and may take approximately 5–10 business days after the refund has been initiated. Shipping charges may not be refundable unless the return or refund is due to an error attributable to Wheels for speed. 10. Cancellation Policy Orders can be cancelled within 24 hours of placing the order, provided the order has not already been dispatched. Once 24 hours have passed from the time the order was placed, cancellation requests will not be entertained. If an order has already been processed or dispatched before the cancellation request is received, the order cannot be cancelled. For pre-order, customised, specially sourced, or limited-edition products, cancellation conditions may differ and will be communicated on the respective product page where applicable. If a cancellation is approved, the applicable refund will be initiated to the original payment method used for the order. Refund processing times may vary depending on the payment gateway and the customer's bank or payment provider. 11. Products With Minor Variations Some products may have minor variations in colour, finish, printing, dimensions, packaging, or appearance due to manufacturing processes, lighting, photography, screen settings, or different production batches. Such minor variations that do not materially affect the product's functionality or intended use may not be considered defects. 12. Intellectual Property & Product Disclaimer Some products available on Wheels for speed may feature third-party trademarks, logos, names, team colours, designs, or other brand-related elements. Unless expressly stated otherwise, such products are unofficial fan/collectible products and are not officially licensed, sponsored, endorsed by, or affiliated with the respective brand, team, manufacturer, or rights holder. All third-party trademarks, logos, and intellectual property remain the property of their respective owners. Wheels for speed does not claim ownership of such third-party intellectual property. 13. Third-Party Platform & Services Wheels for speed may operate through or use third-party platforms and service providers, including StartupInMinutes, payment gateways, courier companies, hosting providers, and other service providers. StartupInMinutes may provide the underlying website, hosting, storefront, or platform infrastructure through which Wheels for speed operates. However, products listed on the store are sold by Wheels for speed, and matters relating to product quality, order processing, dispatch, returns, cancellations, and refunds are handled by Wheels for speed in accordance with these Terms and Conditions. Third-party services are subject to their respective terms and policies, and we are not responsible for circumstances beyond our reasonable control. 14. Limitation of Liability To the maximum extent permitted by applicable law: - Wheels for speed shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of our store or purchase of products. - Our total liability relating to any specific purchase shall not exceed the amount actually paid by the customer for that particular order. - We are not responsible for delays, disruptions, or failures caused by third-party services, including payment gateways, courier partners, hosting providers, or other service providers, beyond our reasonable control. Nothing in these Terms and Conditions is intended to exclude or limit any rights or protections available to consumers under applicable law. 15. Governing Law These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India. Any dispute arising out of or relating to these Terms and Conditions or a purchase made through the store shall be subject to the jurisdiction of the courts having appropriate jurisdiction under applicable Indian law. 16. Privacy Your use of Wheels for speed is also subject to our Privacy Policy, which explains how we collect, use, store, and protect your personal information. By placing an order, you consent to the processing of your information to the extent necessary to process, fulfil, ship, and provide support for your order. 17. Contact Us If you have any questions regarding these Terms and Conditions, your order, shipping, returns, cancellations, or any other matter relating to your purchase, please contact us through the contact details provided on the Wheels for speed store. Store: Wheels for speed © 2026 Wheels for speed. All rights reserved.